The pest control industry is built on big contracts with big initial services and huge cancellation fees. No one will ever understand why you should have to pay to have your pest control guy stop coming. Just like your satellite or cable provider, cell phone service, alarm system pest control companies have used contracts to lock you in and then make you suffer with sub-par service. When was the last time you tried to get a hold of your pest control company? If you had to be put on hold or forwarded then you know how frustrating it can be to have a service that is supposed to make your life easier but instead is just another thorn in your side.
After talking to hundreds of customers we identified some of the biggest issues folks are having with their pest company. Here is what we found:
These are just some of the complaints I've heard from customers of other companies.
I started Crosstown Pest to give people a better option for dealing with unwanted pests. I saw that far too often the biggest pest people ended up dealing with was their pest control company. I've designed every aspect of our process to be built around what is best for you the customer not jut our bottom line.
I'd love the opportunity to show you the Crosstown difference. I'd tell you how much our customers love us but you can see for yourself here.