We like to think of ourselves as a customer service company first. Our goal since day one has been to build a business is convenient for our customers. In a world where you already have to deal with the phone company, satellite company and other industries that are known to have poor customer service we think we can be better. Our promise is to answer your phone call, come quickly, be affordable and be reliable.
The type of pest and where you live will effect your price. If you are in our regular service area the price will be what's listed on our website, If you live outside we may add some cost to offset drive time. Each service also has an initial price that may vary depending on how much pest activity you have or what type of pests you're dealing with. Click here to see your price estimate.
We treat for almost all common pests in the Spokane, Post Falls, Coeur d'Alene area. Namely: Ants (including carpenter ants), Spiders, Mice, Earwigs, Stinkbugs, Fleas and others.
Unlike other companies that force you into lengthy contracts, we prioritize flexibility and personalized service. Our most popular option is a convenient quarterly plan with service every 90 days. However, we understand that everyone's needs are different. That's why we offer various plans, including annual commitments for our best pricing, as well as options to suit any preference.With any plan you choose, you'll receive a reminder before each visit, and you can easily reschedule, pause, or skip service as needed.
Yep! We are headquartered in Coeur d'Alene. We take pride in living and working in Idaho and Washington.
We treat for almost all common pests in the Spokane, Post Falls, Coeur d'Alene area. Namely: Ants (including carpenter ants), Spiders, Mice, Earwigs, Stinkbugs, Fleas and others.
If you sign up for our quarterly pest control service almost all types of pests are included. Once you are on our plan we also never up charge you just because you have a different issue than you originally signed up for.
It really depends on the season. Spiders, ants, and wasps are more common in the summer. Mice fleas and odorous house ants are more common in the winter.
Pests are very unpredictable and while we'll do our best to resolve your issue its common for pests to sometimes reemerge again. Lucky for you we offer a 60 day warranty on all of our services so even if your pests come back so do we.
If your pests come back between services so do we, at no extra charge. Its as simple as that.
No way Jose! We hate contracts and we know you do too. We give you the flexibility you want and deserve.
Quarterly and Flexible Plans: You can cancel or reschedule any upcoming service visit with at least 48 hours' notice. You can also pause your service at any time and resume whenever you're ready.
Annual Commitments: To receive our best pricing, we offer an annual commitment option. With this plan, you commit for a year of service. While we do not offer refunds for annual commitments, you have the flexibility to reschedule individual service visits with at least 48 hours' notice, or to pause your service and resume it later within the 12-month period. However your monthly or quarterly service bills will still be due until the agreement is fullfilled.
Special Considerations: In the event of extreme weather or unforeseen circumstances, we may need to reschedule your service. We will always communicate with you promptly and work to find a convenient alternative time.
Contact Us: If you have any questions or would like to discuss our cancellation policy further, please don't hesitate to contact us.
Each visit we will sweep of webs and nests from around your house. Next we'll treat and inspect in any cracks or holes found around your home. We'll always ask to see if you need anything done on the inside of your home. Last but not least we'll go around the exterior of your home with a barrier that is proven to keep out spiders, ants, fleas and other common pests.
It really depends on your needs. Most of our customers have us come out to solve an existing issue and then decide to sign up for a quarterly service to help prevent pest issues down the road. Typically one time services or existing issues cost more because they take more resources and time whereas with the quarterly plan any random pest issues that come up once you have your service are included.
Yep! Our technicians will always instruct you on what you need to do to be safe 100% of the time.
Nope. The products we use we've selected because they are both safe and effective. You don't need to leave the house for more services when we come by. On some occasions, with new babies, or pets in the home we do recommend you stay clear of the serviced areas for 1-2 hours.
Yes. We believe the biggest part of being safe is being transparent with you.after each service you'll have a list and quantities of each product we use around your home.
Yes. All of our technicians are licensed and have gone through hours of training and studying to qualify to work for Crosstown Pest.
We have families too and so we know how important your family is. We promise to never use a product we wouldn't use around our homes.
